General FAQs
Q: Which platforms do you support?
A: eBay USA primarily. Also support eBay UK, Australia, Amazon USA, and Etsy.
Q: What categories do you specialize in?
A: Diamond and handmade jewelry.
Q: How do I start?
A: Contact us. Once your needs are reviewed and payment is made, we start within 48 hours.
Service Process
Q: Is the work manual?
A: Yes, all listing and optimization are manually done by trained team members.
Q: Will I need to share my account access?
A: Yes, via eBay’s MUAA (Multi-User Account Access) – it’s safe and secure.
Q: Do you guarantee sales?
A: We guarantee full store optimization and performance strategy—but sales depend on various factors.
Support
Q: Can I track progress?
A: Yes, via weekly reports and WhatsApp/email updates.
Q: What’s your response time?
A: We usually respond within 2–6 hours during working hours (Mon–Sat, 9 AM–8 PM IST).
Q: Do you guarantee sales?
A: We guarantee full store optimization and performance strategy—but sales depend on various factors.
